Market is poised for significant growth, expected to rise from US$ 112.96 billion in 2024 to US$ 211.73 billion by 2033, at a ...

Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president of the BPO and Logistics ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

What we need to do is engineer happiness first, then let AI amplify it. Start by building habits of recognition. Don’t wait for annual reviews to say salamat (thank you). Make recognition visible and ...

MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

THE Cebu City Council has approved a resolution granting Mayor Nestor Archival the authority to explore a Multi-Year Contracting Authority (MYCA) for the propos ...

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

Topline Equity Corporation (Topline Group), the ultimate parent company of listed Top Line Business Development Corp., has recently signed an exclusive leasing agency agreement with Leechiu Property ...

MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.

As investors grow increasingly wary of the U.S.-led artificial intelligence frenzy, some "AI losers" in Asia may start to see ...

MCI announced the appointment of Mark Misczak, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately.