Just as human beings have a definitive life cycle that starts at birth and ends at death, the products they consume also have a life cycle. For products, the life cycle consists of introduction, ...

In our modem society, all products and services are based on the use of energy and material resources. While the products and services of stone-age hunter-gatherers or a primitive village economy may ...

Companies today have become well aware of the critical impact customer experience has on their profitability and business performance, putting in place ongoing efforts to improve those CX capabilities ...

Stroll through any aisle in the grocery store today and it won’t take long to find products that claim to be sustainable. Some brands might profess how much energy was offset to make a product, while ...