Optus will expand its headcount from around 6800 to 7500 employees within 12 months as it scrambles to insource its call centre and network operations. Chief executive Stephen Rue revealed the numbers ...

Add articles to your saved list and come back to them anytime. Australia’s second-largest telco is cutting 200 jobs across its business as it attempts to reset following a disastrous year that ...

Google Pixel Phones The Pixel 10a has an excellent opening deal at Verizon this week — there's just one small problem Google Pixel Phones I've looked through all of today's Google Pixel 10a preorder ...

Optus has traced the cause of a mobile outage that impacted 220,000 customers earlier this week to a software update glitch that impaired one of its four nationally distributed subscriber databases.

Some 120,000 customers were affected by the software outage on Monday, and by Tuesday afternoon about 35,000 people were yet to restart their devices, an Optus spokesperson said. “Optus is continuing ...

SINGAPORE – Some 35,000 customers of Singtel-owned Optus still do not have mobile service in Australia on Feb 10, with the telco saying that it is contacting them by e-mail to restart their devices.

At the peak of the outage about 200,000 customers were unable to use the network, after issues started to occur on Monday. An Optus spokesperson told SkyNews.com.au about 40,000 customers may still be ...

About 120,000 users of Optus experienced mobile service disruptions in Australia on Feb 9. Optus, Australia’s second-largest telecommunications company, confirmed it was aware of the issue, reported ...

“Wow, Optus. Mobile data seems to be really weak or non-existent today,” one person wrote on social media. Another person posted: “What the hell, Optus. No signal.” NewsWire understands about 120,000 ...

On Monday morning the mass service outage had been reported across all corners of the city, with multiple people claiming they had been without service since Sunday. The service status on the Optus ...

Australia's second-largest telco is once again in damage control. Optus has issued a statement saying it is aware of an issue affecting mobile services for some customers. "If customers see 'No ...