According to the resolution%2C author Samantha Power first introduced %22upstander%22 in a 2002 book. Head of U.S. Dictionaries at Oxford University Press said ...

The resolution presented by area churches that calls on Tennessee lawmakers to urge Congress to “return power over the definition of marriage” to states was approved on first vote by the Dickson ...

Students believe the International Holocaust Remembrance Alliance's definition of antisemitism targets Palestinian activists and does not adequately define the term. Credit: Ezra Troy The ...

Kane County is considering a resolution that would make the practice of year-end bonuses — which came to light during this year’s budget talks — more transparent. “We just want everyone to know what ...

What Is a Corporate Resolution? A corporate resolution is a written document created by the board of directors of a company detailing a binding corporate action. A board of directors is a group of ...

A typical customer will not call back a call center. Not only does this keep costs high, but it decreases customer loyalty and increases turnover.SQM Group suggests there is a 20 percent drop in ...

It’s a given that customer satisfaction is crucial to customer loyalty, positive word of mouth, and return on investment. First Call Resolution (FCR) has been and remains the #1 driver of customer ...