"Conversational AI was still a nascent field when we started, and convincing businesses to adopt AI-driven solutions was ...

No matter the enterprise tech du jour, analyst relations is a constant. But is analyst relations truly serving customers, or ...

What makes a customer-centric supply chain different from a traditional one? Recent research from Accenture says they are tailored to the customer, agile, trustworthy, and innovative. How can you get ...

Frost & Sullivan is pleased to announce that AeC has been awarded the 2025 Brazilian Company of the Year Award in the customer experience management (CXM) industry for its outstanding achievements in ...

Makeup artist Namrata Soni, founder of Simply Nam, shared her brand's journey at ETBrandEquity’s Brand World Summit 2025.

Home Credit has been recognized for the second consecutive year at the Asian Banking & Finance Awards, receiving double honors including Finance Company of the Year – Vietnam, as the company pursues ...

“Agentic AI continuously monitors customer accounts, transactions and market conditions. It can proactively alert customers ...

Cebuana Lhuillier Insurance Brokers (CLIB) has long been recognized as a leader in the Philippine insurance sector. With an ...

A plant in South Africa, which was losing up to 20% of output owing to frequent downtime over more than ten years, ...

India's Gen Z, numbering around 380 million, will reshape the financial landscape with their demand for digital-first, secure ...

The CDP market is expanding again in 2025 — but the action is with embedded tools and acquisitions, not fresh startups.