Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.

“One of the most challenging things about remote work is creating a team feeling among employees,” Woodward said. “Since ...

“Core skills around customer service and problem-solving are easily found across a variety of fields and create great ...

Discover the latest employment trends in Indonesia's evolving job market. Learn about growing opportunities in technology, ...

Heather joined Westerleigh Group in October 2022, also at Stirlingshire Crematorium, having been a funeral arranger for many ...

The midmarket CRM vendor wasn’t explicit about the reason for the layoffs, but suggested that some roles were duplicative ...

If you have skills in marketing, experience with cloud computing or can sell just about anything, you may be eligible for some of the highest-paying remote work jobs open in South Carolina in November ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Managing an on-premises Ivanti Service Manager environment requires a holistic approach that includes database management, ...

KFC has officially opened a new restaurant at Stuart Park, neighbouring Darwin in the Northern Territory. The latest KFC restaurant is led by Vernadette Tan who has been with KFC for 10 years. Jenny ...

Effective service management is central to any organisation's ability to support its internal processes, deliver on customer ...

Discover Kishandth Sivapalasundaram, a visionary software engineering leader who’s shaping the future of AI-enabled B2B ...