Remote work is now mainstream, and to be good at it, you need a particular skill set.” So, what skills are most in demand for ...

There are different ways companies can help their customers. It’s pretty cool how many options there are now but it all starts with a great customer support. Let’s check out different types of ...

You’re going to get even better service from Jetour now that they’ve launched a new training program for their teams.

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Top 10 Real Estate Pioneers from across the USA. From coast to coast, each of these agents brings a unique blend of expertise ...

If you're looking for a career in finance, bankers and brokers are two common job opportunities that you might consider. A ...

The midmarket CRM vendor wasn’t explicit about the reason for the layoffs, but suggested that some roles were duplicative ...

If you have skills in marketing, experience with cloud computing or can sell just about anything, you may be eligible for some of the highest-paying remote work jobs open in South Carolina in November ...

Effective service management is central to any organisation's ability to support its internal processes, deliver on customer ...

South Africa leads in CX outsourcing, with the US its fastest growing source market for global business services from South Africa, writes Clinton Cohen, CEO of iContact BPO. As South Africa continues ...

Fortify Institute was founded in 2022 by Jan Carroll who had changed careers from adult education to cybersecurity. After a ...

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...