Allied Market Research published a report, titled, "Chatbot Market in BFSI by Component (Solution and Services), by Platform ...

Striking the balance between technology and humanity is not just a leadership challenge—it is a strategic imperative for ...

I loved the show “Cheers” as a kid. Even as a youngster, I understood the community that was evident in that place, and I ...

Government Experience Awards celebrates jurisdictions that have raised the bar in technology to heighten the way they deliver essential services to residents with a focus on ease and efficiency.

T-Mobile has announced a partnership with OpenAI to develop IntentCX, an AI-driven way to handle customer service interactions. It's set to launch in 2025, but IntentCX is supposed to go beyond the ...

“T-Mobile deeply understands how to delight customers, and is driven to deliver better, more personalized solutions,” said OpenAI CEO Sam Altman. “We’re thrilled to partner with them to build faster, ...

These solutions align directly with Certinia’s focus on driving operational efficiencies and helping PSOs use AI to protect revenue and achieve growth, and as an early member of the Agentforce Partner ...

The first addition to Slack’s feature set is a collection of chatbots known as Agentforce Agents. They’re part of a broader ...

Bridging the gap between artificial intelligence and human connection is more important than ever in e-commerce. As AI ...

In today's rapidly evolving digital landscape, businesses need effective tools and strategies to thrive. Whether it's ...

Connectly.ai, a startup using AI to personalize text messages from brands, has closed a new fund round led by Chinese tech ...