In this first part of a series on unemployment, Millicent Mwololo revisits President William Ruto’s pledges to create more ...

Government MP Manoa Kamikamica said the ICT sector could reach 15 per cent of GDP and generate over 20,000 jobs in the next ...

Belize recently launched its Higher Tier Global Digital Services (GDS) Pilot Project, marking a major step in moving the ...

The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

At first glance, Pakistan looks relatively insulated from AI-driven job losses. Most workers are in low-skill, informal or ...

Algeria launches a shared call center to support telecom sector expansion. The project aims to create 10,000 jobs and strengthen digital services. Demand for BPO services grows as Africa’s outsourcing ...

We should resist the temptation to create our own AI models from scratch. As with previous tech disruptions, greater scope ...

Highlights include the Princess Bride film in concert, The Nutcracker, JoAnn’s Classical Christmas, and more ...

Topline Equity Corporation (Topline Group), the ultimate parent company of listed Top Line Business Development Corp., has recently signed an exclusive leasing agency agreement with Leechiu Property ...

Will AI replace human jobs? Explore McKinsey’s latest predictions on automation, future job trends, new career opportunities, ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...