Spurred on by the recent news of Zoho's announcement of building their own LLM from scratch, industry analysts and thought leaders Sheryl Kingstone, Esteban Kolsky and Jon Reed join me to discuss ...

Avaya's Avaya Infinity platform will support Model Context Protocol (MCP). Created by Anthropic, MCP is the open standard that allows artificial intelligence models to securely and reliably interact ...

Qualtrics has received FedRAMP High authorization, the U.S. government's highest security standard for cloud products and services.

Human-in-the-loop agent, conversation monitoring, and testing and simulation features expand ASAPP's GenerativeAgent.

Expanded partnership elevates ServiceNow-powered customer and IT support with voice AI and rich video collaboration.