As companies like BT and Klarna embrace AI for customer service and efficiency, concerns are mounting across the industry ...

Klarna’s CEO has predicted that a recession could be around the corner as companies around the globe—including his own—reduce ...

Some CEOs have said they expect AI to displace a wide range of white-collar workers but experts warn that telegraphing doom ...

Siemiatkowski spoke about the impact of generative AI while appearing on The Times Tech podcast. "Many people in the tech industry, especially CEOs, tend to downplay ...

The British telecom giants earlier said it planned to cut up to 55,000 jobs by 2030. The company has turned to AI to reinvent ...

Klarna's CEO warns AI could wipe out white-collar jobs and spark a recession as the fintech giant slashes staff and leans ...

Klarna’s CEO has predicted that a recession could be around the corner as companies across the globe—including his own—reduce the headcount of well-paid, white collar jobs and replace them ...

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

When it comes to AI’s impact on the economy, there are two camps. In one camp, many economists reassure us that jobs lost to ...

“Enabling the fast-changing world of AI means we look forward to the things we will build over the next year, but which we ...

Research suggests the reality of AI in the workplace is more complex than either complete job displacement or simple ...

Job seekers encounter AI long before they’re hired. Some companies use generative AI avatars to screen applicants and conduct ...