AI-powered chatbots handle customer inquiries 24/7 ... The AI-powered platform has surpassed 2 billion customer interactions ...

By definition, the AI agent is an autonomous intelligent system that uses AI techniques to interact with its environment, ...

Artificial intelligence (AI) agents can be a more effective tool compared to large language models (LLMs) or GenAI ...

Balanced approach: Combine AI efficiency with human elements in customer interactions. Having human representatives ... we ...

Ecommerce chatbots are becoming more popular for eCommerce brands worldwide, here are some uses cases that explain why.

OpenAI acquired the URL "chat.com," which now redirects to ChatGPT, from HubSpot cofounder and CTO Dharmesh Shah.