Market is poised for significant growth, expected to rise from US$ 112.96 billion in 2024 to US$ 211.73 billion by 2033, at a ...

Today, the narrative has matured. Organisations have moved beyond the hype, adopting an approach to AI grounded in pragmatism ...

Adarsh Kumar’s journey from founding pioneer to BPO-Tech visionary highlights how he is driving iEnergizer’s transformation ...

A bill seeking to ensure the welfare and protection of Business Processing Outsourcing (BPO) workers, especially during ...

THE Bureau of Working Conditions (BWC) is urging the business process outsourcing (BPO) industry to adopt best practices to ...

Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the ...

The Bureau of Working Conditions urged the business process outsourcing or BPO industry to adopt best practices to protect their workers in the face of calamities and disasters.

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.

NO. 1493, or the proposed BPO Workers’ Welfare and Protection Act, represents the latest effort to ensure that industry employees are protected, a business process outsourcing (BPO) employee ...

The nation’s business process outsourcing (BPO) and global business services (GBS) industry is set for a major expansion over ...

A bill seeking to ensure the welfare and protection of business process outsourcing (BPO) workers in the country has been ...