Ratings and reviews for healthcare services allow people to find healthcare professionals who best fit their unique needs and situations. As access to in-person healthcare became restricted during the ...

On April 23, 2025, a Virginia Beach-based psychiatry nurse practitioner posted in a private Facebook group asking for reviews. “Would anyone be willing to endorse Google reviews?” they wrote. “We can ...

Online reviews are driving health care decisions: One in three patients won’t book with a provider rated below three stars, making digital feedback a key factor in where Americans seek care. Trust ...

Elissa Ely’s column on patient satisfaction surveys (“ I felt healthy after my doctor’s appointment. Then the patient survey arrived .“, Opinion, Feb. 23) reminds me of student satisfaction surveys in ...

Every day, physicians and therapists work to keep their patients safe. Medical rumors, misinformation, and an online web of disreputable sources aren’t making their jobs any easier. As anyone who has ...

I don’t believe for a minute the survey has my interests at heart, and certainly don’t believe it has my doctor’s.