MacRumors last month revealed an upcoming Support Assistant feature in the Apple Support app, and now there is further ...

Zendesk officially launches Apple Business Chat option for customer support After a long trial period, Zendesk has made Apple's Business Chat in Messages generally available to all customers.

After implementing an AI chatbot in the Apple Support app to help customers a few weeks ago, the company is taking their AI chatbot push a step further. With Asa, Apple retail employees will now be ...

Apple is increasing support for MobileMe with a new real-time live chat for customers that are having problems.

Your MacBook or iPhone may need to visit the Apple doctor at some point, and there are several reliable support channels to help service your product.

How to use Apple’s Business Chat on your iPhone or iPad in iOS 11.3 Dish and Four Seasons now support Apple's Business Chat By Steven Winkelman Updated July 20, 2018 Julian Chokkattu/Digital Trends ...

Apple today updated its Apple Support app to version 3.1, adding a new feature that's designed to let you chat with an expert to get support help using the Messages app.

Apple Business Chat has a new partner. T-Mobile announced Wednesday that it will now offer customer support via Apple's Business Chat. This means that if you have an iPhone, you'll be able to talk ...

T-Mobile on Wednesday announced support for Apple's new Business Chat feature, allowing customers and non-customers alike to message customer service representatives directly from the Messages app ...