Fewer than half (42%) of vulnerable customers have disclosed their personal circumstances to firms, according to the City regulator. People affected by a vulnerability, such as a health condition, a ...

Add Yahoo as a preferred source to see more of our stories on Google. As many as one in ten vulnerable customers are being turned down for insurance as per a GlobalData survey. Many vulnerable ...

MorganAsh has welcomed a recent FCA call for firms to be more proactive when it comes to vulnerable customers.

Oct 31 (Reuters) - Australia's competition watchdog is taking Singapore Telecommunications (STEL.SI), opens new tab-owned Optus to court, alleging it engaged in "misconduct" while selling mobile ...

As the financial services sector accelerates its digital transformation, the way banks and lenders assess creditworthiness is undergoing a quiet revolution. Traditional credit scoring, once the ...

MELBOURNE, Australia (AP) — An Australian judge fined telecommunications giant Optus 100 million Australian dollars ($66 million) Wednesday for unconscionable conduct selling services to hundreds of ...

The Financial Conduct Authority (FCA) has recently published a series of comprehensive reports assessing how firms treat customers in vulnerable circumstances. These reports, released on March 7, 2025 ...

As many as one in ten vulnerable customers are being turned down for insurance as per a GlobalData survey. Many vulnerable customers are left feeling uneasy and judged about the insurance application ...