Target customers will soon see more smiles and maybe even exchange more pleasantries with employees, thanks to a new staff policy the retailer has implemented, the company said. The new policy ...

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

Target's 10-4 plan calls for associates to be much more involved in greeting customers, as part of policy. Will this effort ...

Shoppers at Target may soon notice a significant increase in friendly faces and warm greetings during their visits. The Minneapolis-based retail giant has confirmed it is implementing a new staff ...