DALLAS - Southwest Airlines will soon roll out a sweeping overhaul of its boarding process. The Texas-based airline, which ...

According to the Wall Street Journal, Southwest will implement a new 'WILMA' boarding process starting January 20 ...

Although Southwest Airlines is moving forward with hitting the kill button on one of its distinguishing features, the airline still plans to do things slightly differently from its competitors. "If ...

Southwest Airlines has undergone several high-profile changes over the past several months, overhauling its boarding ...

Southwest Airlines caused a stir earlier this year when the company announced it was doing away with its popular open seating policy. The open seating approach, along with Southwest's "Bags Fly Free" ...

DALLAS (AP) — Goodbye, cattle call. Southwest Airlines said Thursday that it plans to drop the open-boarding system it has used for more than 50 years and will start assigning passengers to seats, ...