Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

If approved next month, the new rule in the O.C. city would require one employee per three stations.

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...