While TeamViewer makes it easier for non-technical users, it has quickly become a favorite tool for most scammers. For the ...

Do you use a remote support app to help diagnose problems with relatives' phones? Survey shows just how popular this is.

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

Version 4.3 introduces advanced memory management enhancements for Remote Support clients and relays. These optimizations significantly reduce micro-lags observed during peak hours, particularly when ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

There are several software and browser options to access your files and multiple devices remotely, and two of the most popular are TeamViewer and Chrome Remote Desktop. We’ll take a look at the two ...

Chances are you are digging through an inbox overflowing with advice on how to support the current monumental shift towards remote work. I hesitate to add to the pile, but this isn’t an article on ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

One of Apple’s spring education announcements was iOS remote support for teachers in Apple Classroom. Remote support on iOS is something I never thought I’d see, but a global pandemic changed many ...

Volkswagen adds smartwatch support to the myVW app, giving drivers quick access to key connected vehicle features.

TeamViewer SE, the developer of a widely-used application for remotely accessing computers, has experienced a network breach. Germany-based TeamViewer provides a popular remote access platform of the ...

The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...