Post-Bulletin

Patient portal messages decreased after Mayo Clinic's e-visit billing policy began

ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...
Fierce Healthcare

Mayo Clinic study shows patient portals have no impact on hospital readmissions or mortality

Previous research has have tackled patient portal usability and satisfaction among users, but few studies have looked at the impact of portals on hospital outcomes. A new study out of the Mayo Clinic ...
Becker's Hospital Review

Mayo Clinic adds symptoms assessment tool to Epic patient portal

Rochester, Minn.-based Mayo Clinic developed an online symptoms assessment tool for patients to access through Epic’s patient portal, MyChart. To access the tool, called Ask Mayo Clinic online, ...
Post-Bulletin

Mayo Clinic to flip on new patient kiosks as part of computer transition

In the vein of self-checkout at Target or self check-in at the airport, Mayo Clinic will turn on 51 patient check-in kiosks throughout its Rochester campus on Saturday. The stand-alone interactive ...