Create a plan so you know exactly where you want to go and how to get there, then take the steps needed to make your plan a ...

You can improve your business's customer retention by simply providing excellent customer service, building strong relationships and offering loyalty programs. Something as simple as a heartfelt ...

Bullet points and bold type aren't always your friends for business communication. Whether you're writing for coworkers or clients, follow these tips to ensure that everyone is on the same page.

So, how can you improve the way people exchange information ... No matter the communication tool you choose to use for your business, be sure to consider the different communication preferences ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Customer feedback is one of the quickest and most efficient ways to improve your ...

How does your business use customer feedback to improve its operations? In a recent survey, 95 percent of respondents stated that getting access to up-to-date customer data is the biggest hurdle ...

Walk into most Target stores and you'll see a Starbucks waiting to take your order. This was no coincidental ... Why strategic partnerships are important Business partnerships offer several ...

Strategic basis and futures decisions can be a big opportunity to improve revenue, so set targets for each. Are you exploring all your markets or just the most logistically convenient? For inputs ...

CRM can refer to software or business strategies designed to improve how you meet customer needs. “CRM systems are less about software and more about creating a living map of your customer’s ...