Citrix Systems Inc.s GoToAssist 7.0 is a handy managed service for providing virtual on-site support. GoToAssist 7.0 allows organizations of any size to efficiently provide quality tech support while ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

It's a radically simple approach to better remote tech support. And it's a radically better experience. Today, Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), announced a newly ...

Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

Users of the Citrix GoToAssist remote support product have clocked up 50 million sessions. That number is set to increase even more rapidly with the addition of a free Android client. GoToAssist ...

The obvious answer is that it depends entirely on the particular managed service solution an organization has in place. For solution providers looking for a robust managed service solution that offers ...

My company is looking to purchase some sort of remote support software to use for helping clients with technical issues.<BR><BR>Bomgar looks nice, but it sure is expensive. I know there are hosted ...