It isn't often that an airline that once imposed additional ticket fees drops the extra charge, but Delta Air Lines has — apparently after listening to scathing criticism from its customers. The fees, ...

has reached agreements with two vendors to handle select customer reservations functions. The unique partnerships, the first of their kind by a U.S. airline, will reduce distribution costs and improve ...

As customers face hours-long phone waits for customer service, Delta Air Lines has called some former reservations employees back to work on a temporary basis to help handle the load. Delta’s ...

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Last week, you could book a flight on Northwest Airlines. This week, it's all Delta Air Lines, all the time. Delta announced Monday that it had "completed the integration of the Northwest Airlines ...

Delta Air Lines announced on Thursday that it has abolished extra fees for travelers who buy their tickets on the phone or in person at the airport. The Atlanta-based airline charged customers a $25 ...