The initiative was aimed at improving the customer experience, but this wasn't just about energizing the customer-facing ...

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

WIRED is where tomorrow is realized. It is the essential source of information and ideas that make sense of a world in constant transformation. The WIRED conversation illuminates how technology is ...

Drawing the delicate balance between the hyper-efficiency of digitized customer care and the hyper-personalized ... messaging using relevant images and content, and continuously improve performance.

A Customer Care Representative will then study your question or problem and will work towards providing you with a solution. Depending on the complexity of your case, the resolution could take ...

“The end of the war is clear-cut. The only thing that is not clear is the means by which it’s achieved and the timing,” Chris ...

If you feel you have received this message in error, please view our customer care FAQs or access your account information here. Food Storage Ratings Using the right food storage containers can go ...

Too often the arrival of the healthcare bill, often sent by snail mail weeks or months after the service was provided, marks ...

Our award-winning customer service team is devoted to addressing the queries and concerns of the clients at the earliest in an efficient way. Our dedicated team - recipient of the “Best Customer ...

When you apply dry shampoo to your strands or scalp, it can help to absorb grease and oil, thereby making your hair look less ...

Despite Meta's stated commitment to crack down on harmful content, it failed to catch tens of thousands of ads that used ...

Camila Thorndike, the VP’s climate director, reveals her real agenda.