New Delhi [India], July 1: Times BPO, a leading outsourcing company, is poised to revolutionize the call centre industry by empowering startups, young entrepreneurs, and business professionals. With a ...

CCI Kenya is part of the wider CCI Global delivery network, providing the leading business process outsourcing (BPO) services for international companies looking to outsource parts of their customer ...

ContactinGauteng (CIG), the official body for the call centre industry in Gauteng, plans to attract more international business process outsourcing (BPO) and call centre business to the local contact ...

IT services firm Xansa has signed a five-year deal with BT to use its hosted front-end call centre system for its business process outsourcing (BPO) operations in India and the UK. The system is due ...

It's no secret that India's technological prowess has been pivotal in its rise as an outsourcing behemoth. But beyond the broad strokes of IT infrastructure and widespread English proficiency lies a ...

A recently published report by independent market analyst Datamonitor reveals that outsourced call centres agent positions in the United States are losing their share of the global market. Ri ...

Business process outsourcing (BPO) provider CCI South Africa yesterday opened its new contact centre in Umlazi, KwaZulu-Natal’s biggest township. Located at Umlazi Mega City, the branch marks CCI ...

The Philippines is emerging as the go-to choice for businesses that need call center services. Unsplash The Philippines has firmly established itself as a global leader in the call centre industry, ...