Amtrak experienced technical issues Monday due to the Amazon Web Services outage on Monday, the railroad company said. The company warned customers that its care center and in-person staff could not ...

Though trains were once the dominant mode of transportation in the United States, that all changed following the rise of the automobile, and later, air travel. Companies merged, routes were closed, ...

Amtrak is urging travelers to book early for Thanksgiving as it predicts record-breaking travel demand in 2025.

I recently tried to change an Amtrak ticket from Boston to Baltimore. I couldn't find a way to do it online, and Amtrak's online chat was no help. When I reached the call center, I found out that the ...

When Amtrak canceled John deCastro’s train from Boston to Baltimore, he asked for a refund. But there’s another ticket involved — and Amtrak isn’t responding. Q. I recently tried to change an Amtrak ...

Amtrak has opened its Metropolitan Lounge network to Coach Class riders. A majority of the company’s nationwide network of premium waiting areas is now available to ticket holders who pay $35 per ...