In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

The world's biggest airline faces its biggest merger-integration test this weekend, when American Airlines Group shifts its US Airways unit onto its reservation system. The new American has been ...

No one knows exactly why part of Andrew Smith’s business-class airline reservation from Salt Lake City to San Juan, Puerto Rico, vanished. But when Smith clicked on American Airlines’ Web site to ...

As airlines deliberate on new generation solutions for one of their most critical business systems - the reservations platform - there are doubts about whether the technology is ready and whether ...

US low-cost start-up Avelo Airlines is one of 20 carriers affected by a reservations system outage, leaving the airline unable to sell tickets one week before it plans to begin operations. The ...