A mock aircraft opened in the Minneapolis-St. Paul International Airport this week to help travelers with disabilities become more familiar with boarding a plane ahead of a flight. The 33-foot-long ...

Forbes contributors publish independent expert analyses and insights. I monitor the heartbeat of adventure, budget and consumer travel. Dallas, Texas-based Southwest Airlines is upending the domestic ...

No one’s accusing America’s largest airlines of being shining beacons of efficiency and customer service. But in many ways, they seem to willfully shirk the natural, logical order of things in an ...

We need more tomorrow thinking like this if the passenger experience is really going to improve in the coming decades. But no one wants to build a new aircraft around a CIGAR just now. Boarding ...

The field of aircraft boarding and ground operations optimisation has witnessed significant advancements in recent years. Researchers have developed innovative strategies that not only reduce the time ...

Several outbreaks, including SARS, measles, influenza, and tuberculosis, have occurred during air travel. During the ongoing coronavirus disease 2019 (COVID-19) pandemic, concern over outbreaks has ...

WILMA is no longer just a cartoon character from “The Flintstones.” In aviation circles, it’s shorthand for Windows, Middle and Aisle, United Airlines’s newly released passenger boarding system for ...

The initiative could cut up to half the time needed to get from the check-in to boarding the aircraft. While a saving of around two minutes a person appears minimal, with Gatwick handling 55,000 ...

CEDAR RAPIDS - The addition of an aircraft boarding bridge to the lower concourse at The Eastern Iowa Airport should be welcome by travelers. Passengers using the B concourse have been required to ...