Expedia can be used for luxury travel and ... and cable TV — the hallmarks of a great hotel stay in my book. Customer service was top notch as well, and I received the same (amazing) treatment ...

Prior to the ChatGPT craze, Expedia used AI to power customer service post-booking and price tracking. And it wasn’t just Expedia reps shilling AI in Seattle. NYU professor Scott Galloway ...

Expedia handles much of the customer service for Walmart + Travel, whether through its live agents or its AI-backed virtual agent. Corporate travel buyers and financial leaders are under pressure ...

If you buy something from a Verge link, Vox Media may earn a commission. See our ethics statement. Emilia David is a reporter who writes about AI. She also covers the intersection between ...